MetroAccess, which offers Metro's door-to-door service for people with disabilities, faces growing criticism for a lack of performance and poor customer satisfaction. Numan Aslam, who has cerebral ...

A woman says her 80-year-old mother, Marty Artis, tipped over in her motorized wheelchair in bushes and snow after MetroAccess left her alone in the freezing cold in Upper Marlboro. Artis suffers from ...

MetroAccess allegedly refused service to 80-year-old woman, tips over in wheelchair "My heart stopped because I couldn't imagine 16 degrees outside turned upside down in the snow," Consuelo ...

A woman says her 80-year-old mother tipped over in her motorized wheelchair in bushes and snow after MetroAccess left her alone in the freezing cold in Upper Marlboro, Maryland. Consuelo Edwards ...