Customer relationship management software maker Salesforce (CRM) is cutting 1,000 roles and focusing on hiring more sales ...

Increasingly capable "reasoning" AI models have a good chance of sparking an AI "agent" revolution. Salesforce is in ... in "reasoning models," which are generative AI models that go beyond ...

As businesses navigate an increasingly digital landscape, generative ... an AI agent could autonomously perform, bringing them to a logical closure. An early example of this trend is Salesforce's ...

Time will tell if businesses record a return on investment from Salesforce’s newfangled tools, particularly when many firms are finding it difficult to measure the success of generative AI.