Customer relationship management software maker Salesforce (CRM) is cutting 1,000 roles and focusing on hiring more sales ...

As businesses navigate an increasingly digital landscape, generative ... an AI agent could autonomously perform, bringing them to a logical closure. An early example of this trend is Salesforce's ...

Each month, hosts Keith Shaw and Matt Egan are joined by a top-tier panel of editors from Foundry’s global team to discuss hot technology topics and give insights from IT buyers in markets ...

Agentforce is essentially a platform layer in the Salesforce ecosystem. Agentforce bots are generative AI bots, but unlike popular genAI platforms like ChatGPT and Google Gemini, Salesforce says its ...

Natterbox, a leader in AI-powered communication solutions, announces the launch of its groundbreaking digital platform, ...

Increasingly capable "reasoning" AI models have a good chance of sparking an AI "agent" revolution. Salesforce is in ... in "reasoning models," which are generative AI models that go beyond ...

Time will tell if businesses record a return on investment from Salesforce’s newfangled tools, particularly when many firms are finding it difficult to measure the success of generative AI.

OpenAI claims that ChatGPT now has 300 million weekly users making a total of one billion requests every single day. Beyond ChatGPT, which fronted generative AI's emergence into public consciousness ...

The unprecedented rise of generative AI, the growth of AI agents, and the need to apply digital and human skills in every job, demonstrate how AI is transforming the workplace. In 2025 ...

Salesforce has announced ... and customer service,” Bhattacharya said. Trupeer.ai was recognised for its innovation in driving a multimodal Generative AI platform that enables everyone to ...