In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...
We want to ensure our spaces are prioritized for use by our customers,” a statement issued by Starbucks read. “Our ...
Under the new policy, customers will have to make a purchase if they want to hang out in Starbucks coffee shops or use its ...
An icon in the shape of a lightning bolt. Impact Link Starbucks is bringing back a major conference for its store managers and senior staff for the first time since before the COVID-19 pandemic as ...
Brian Niccol, CEO of Starbucks, announced that the company is planning a major turnaround strategy aimed at optimizing ... with too many layers, managers of small teams and roles focused primarily ...
Starbucks store employees in the US will have to attend a three-hour training session later this month, Business Insider has learned, as the coffee chain's new CEO attempts to revitalize it.
Starbucks said later this month it will begin requiring purchases in order to hang out in the company's cafes or use its bathrooms. The company said it has heard from employees that “there is a ...
The company eventually reached settlements with both men and a store manager, who Starbucks fired in the aftermath. Starbucks attempted to partially remedy the situation by opening restroom access to ...
Starbucks says it is reversing rules for its cafes in North America that allowed people to use their facilities even if they had not bought anything. The changes, which are set to come into force ...
Starbucks is abandoning its open-door policy, which allows people to hang out inside its cafes or use its restrooms without ...