Air India Flight 126 from Chicago to Delhi had to return mid-flight after 10 hours due to multiple toilets becoming clogged.

"Clearly, there are some customers who chose them because of that, and now those customers are up for grabs," said Delta's ...

Entropy is a built-in feature of a corporation's life cycle. Companies like Google, Netflix, and Southwest keep getting worse ...

Southwest said it would still offer two free checked bags to its Rapid Rewards A-List Preferred Members and to customers who bought Business Select tickets.

Months after ditching its open seating policy, Southwest Airlines is ending its most recognizable perk: Free checked baggage.

Southwest Airlines will end its decades-old policy of offering two free checked bags starting May 28, citing the need to increase profits and customer loyalty. "That was something that set them apart ...

It's the end of a popular perk for travelers. Southwest Airlines announced it will start charging customers a fee to check bags for flights booked on May 28 or later.

The company said the decision to return to the airport 'was taken entirely in the interest of passenger comfort and safety.' ...

Along with the checked bag changes, Southwest also announced a new "basic" fare option. Basic fares would not have a transferable flight credit, would be non-refundable, not have same-day ...

Southwest Airlines is ending its “bags fly free” policy, introducing checked baggage fees for most travelers beginning May 28 ...

Last year, the Dallas-based airline announced it was doing away with another tradition, the open-boarding system.

Southwest Airlines announced Tuesday that it plans to end its decades-long practice of offering two free checked bags to ...