Ferreira, Kris, Joel Goh, Dawn Lau, and Tuan Phan. "GHN and AhaMove: Last-Mile Delivery in Vietnam." Harvard Business School Case 619-051, June 2019. (Revised September 2021.) ...

Narayanan, V.G., and Eren Kuzucu. "Fetchr: A New Way of Last Mile Delivery." Harvard Business School Case 119-018, March 2019. (Revised May 2019.) ...

Amazon’s decision to experiment with deliveries bypassing traditional delivery companies takes the retail battle to the newest area of competitive advantage: the last mile. The Internet retailer ...

According to CapGemini Research, last mile delivery can account for as much as 41% of the overall supply chain costs, hence a pressure on the logistics carriers to reduce such key last mile costs.

NOW, which is an on-demand last-mile delivery startup, does close to two million orders per annum for KFC, Pizza Hut, Apollo Pharmacies, Amazon among others with its fleet of over 1500 riders.