Starbucks is training staff on how to de-escalate conflict with people who aren't buying ...
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
Business Insider10 天
Starbucks is bringing back a huge conference for its store managers as new CEO Brian Niccol ...
An icon in the shape of a lightning bolt. Impact Link Starbucks is bringing back a major conference for its store managers and senior staff for the first time since before the COVID-19 pandemic as ...
Buy or leave, Starbucks tells nonpaying customers in policy reversal
Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...
Al Bawaba News8 天
Starbucks to cut jobs as part of turnaround strategy
Brian Niccol, CEO of Starbucks, announced that the company is planning a major turnaround strategy aimed at optimizing ... with too many layers, managers of small teams and roles focused primarily ...