In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Starbucks announced a new code of conduct for its North American stores that reverses a 2018 policy that allowed nonpaying ...

We want to ensure our spaces are prioritized for use by our customers,” a statement issued by Starbucks read. “Our ...

Under the new policy, customers will have to make a purchase if they want to hang out in Starbucks coffee shops or use its ...

Brian Niccol, CEO of Starbucks, announced that the company is planning a major turnaround strategy aimed at optimizing ... with too many layers, managers of small teams and roles focused primarily ...

An icon in the shape of a lightning bolt. Impact Link Starbucks is bringing back a major conference for its store managers and senior staff for the first time since before the COVID-19 pandemic as ...

Starbucks said later this month it will begin requiring purchases in order to hang out in the company's cafes or use its bathrooms. The company said it has heard from employees that “there is a ...

Starbucks says it is reversing rules for its cafes in North America that allowed people to use their facilities even if they had not bought anything. The changes, which are set to come into force ...

The move is part of the "back to Starbucks" strategy - a plan announced by the firm's new boss as he tries to tackle flagging sales. The world's biggest coffee chain says its new code of conduct ...

Starbucks is abandoning its open-door policy, which allows people to hang out inside its cafes or use its restrooms without ...