Zoho Cofounder and CEO Sridhar Vembu surprised many with his announcement to step down as CEO to become the company's Chief Scientist. But when taking a closer look, was this really a big surprise?

In response to today's evolving consumer behaviors and compliance regulations, businesses must rapidly adapt their communication strategies to effectively reach customers.This new TransUnion® eBook ...

Sales and marketing teams have worked in silos for so long that their processes, goals, and tools have become completely disconnected.

Hear from CX leaders who are using Agentic AI and can highlight the success of their CX organizations since its ...

This last factor, the growth of the machine translation market, is significant. Market Research Future valued the technology at $1.9 billion in 2023 and expects it to reach $3.9 billion this year and ...

SundaySky's new capabilities empower marketing, customer service, and customer experience teams to create and scale videos across the customer journey in a unified solution.

It’s hard to be catchy and businessy at the same time. I hope in time you will learn to forgive me. But for real, you probably are chipping through your 2025 plans, and I’ll bet most of you have some ...

JD Power's collaboration with Databricks expands access to cross-industry consumer datasets to drive seamless integration with predictive models and AI-powered solutions using Delta Sharing.

Combination creates integrated opinion research, advocacy, analytics, and media buying solutions across public affairs, nonprofit, and regulated sectors.

Conversica's Agentic AI with Inventory provides car buyers with 24/7 real-time access to new and used inventory for customer service responses.

UneeQ's next generation of AI workers give users faster response times, emotional intelligence, and lifelike personalities.

Join us for an insightful webinar to discover how integrating the capabilities of Playvox by NICE and CRM systems can help ...