Cloud Contact Center And Customer Service Software - Amazon …
Amazon Connect is an easy-to-use omnichannel cloud contact center service offering superior, low-cost customer service using machine learning (ML), interactive voice response (IVR), and call center routing.
Amazon Connect Features | Cloud Contact Center | Amazon Web …
Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service across voice and chat at a lower cost than traditional contact center systems.
Virtual Contact Center | Amazon Web Services
Amazon Connect is so simple to set-up and use, with only a few clicks you can set up a virtual contact center in minutes. Remote agents can be trained in less than 20 minutes, all they need is an internet connection and a headset to provide the best possible customer service.
Cloud Contact Center Service – Amazon Connect Pricing – …
Amazon Connect is a pay-as-you-go cloud contact center service offering capabilities including telephony, chat, task management, analytics, customer profiles, and caller authentication.
AWS Contact Center
2024年12月20日 · Amazon Connect is an easy-to-use cloud contact center that helps companies of any size deliver superior customer service at a lower cost. And now, with newly released features including simplified building, generative AI enhancements, and easily accessible observability, it’s never been easier to create, manage, and optimize effective self ...
AWS Support and Customer Service Contact Info | Amazon Web …
On this page, you’ll find info regarding the different ways to get in touch with AWS support, including Sales, Technical, Compliance, and Login support.
What is Amazon Connect? - Amazon Connect
Amazon Connect is an AI-powered application that provides one seamless experience for your contact center customers and users. It's comprised of a full suite of features across communication channels.
A repeatable approach to building contact centers with Amazon …
2024年8月20日 · Deploying an effective contact center solution can be complex, especially for enterprises with unique requirements. This blog post outlines a foundational process that includes standardized approaches to discovery, documentation, and development.
Set up your contact center in Amazon Connect
An overview and links to the steps to configure your virtual contact center: create an Amazon Connect instance, set up your communication channels, set up routing, set up agents, access the agent workspace.
AWS announces Salesforce Contact Center with Amazon Connect …
2024年12月1日 · Today, AWS announces the Preview of Salesforce Contact Center with Amazon Connect, a groundbreaking offering that integrates native digital and voice capabilities into Salesforce Service Cloud, delivering a unified and streamlined experience for agents.